The Shop Refund Add-on Documentation
- How to manage the refund settings?
- What are the conditions to enable a refund option for an order?
- What is the time period for a refund request?
- What is the Order Status for Enabling Refund Requests?
- How to send a Refund Request?
- How to approve/reject Refund Requests by Seller?
- How to approve/reject Refund Requests by Admin?
- How does the admin send Refund Amount to the customers?
- How customers Check Refund Request Status?
What is the time period for a refund request?
Answer:
Refund period is for the admin/customers/sellers to send a refund request. This time is calculated from the order creation time. If the time is crossed, the admin/customer/seller can not send the refund request.