The Shop Refund Add-on Documentation
- How to manage the refund settings?
- What are the conditions to enable a refund option for an order?
- What is the time period for a refund request?
- What is the Order Status for Enabling Refund Requests?
- How to send a Refund Request?
- How to approve/reject Refund Requests by Seller?
- How to approve/reject Refund Requests by Admin?
- How does the admin send Refund Amount to the customers?
- How customers Check Refund Request Status?
How to approve/reject Refund Requests by Seller?
Answer:
From seller panel Click on ‘’Refund Requests”
Click on the Eye icon to see the refund request details.
Seller Can see all refund requests from here.
Click on the Check icon to Accept a refund request. After accepting a refund request, wait for the admin’s final approval.
Click on the Cross icon to Reject a refund request.

