How to approve/reject Refund Requests by Admin?


Answer:

  • From admin panel Click on ‘’Refund > Refund Requests” 

  • Click on the Eye icon to see the refund request details.

  • Click on the Check icon to accept the refund request. If the product owner is a seller, it needs seller approval. If the seller approved the request then the admin finally approved the request, the refunded amount will be deducted from the seller's earnings. And if the seller does not approve the request, but admin does the final approval, admin has to pay to the seller by his responsibility.

  • To accept a refund request, check the refund amount (admin can change the refund amount).And  Choose a  payment option “Pay Manually“ or “Pay In Wallet”. 

  • Click on the Cross Icon to Reject a refund request.





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