The Shop Refund Add-on Documentation
- How to manage the refund settings?
- What are the conditions to enable a refund option for an order?
- What is the time period for a refund request?
- What is the Order Status for Enabling Refund Requests?
- How to send a Refund Request?
- How to approve/reject Refund Requests by Seller?
- How to approve/reject Refund Requests by Admin?
- How does the admin send Refund Amount to the customers?
- How customers Check Refund Request Status?
How to manage the refund settings?
Answer: From admin panel Click on ‘’Refund > Refund Settings’’
Set Refund Time - Set Time Period for Refund Request Generation and click on the Update button.
Select Order Status - Select Order Status for Enabling Refund Request and click on the Update button.
Refund Reasons - Add Refund Reason Types and click on the Update button.