Active eCommerce Refund add-on Documentation
- What is the Refund System?
- How to configure the Refund Addon?
- What is Refund Time?
- What is the Refund Sticker?
- How to send a Refund Request?
- How to get approval for a Refund Request?
- How to send a Refund?
- How does a customer check Refund status?
- Can the admin see the approved refund request history?
How to configure the Refund Addon?
Answer: After installation you need to configure the refund addon. To configure Refund Addon you need to follow the below steps :
First you need to Login into your admin panel and Activate your wallet system from the Business Settings -> Activation.
Now, go to the Refund Configuration sub-menu under the Refund Menu from the left sidebar.
Set Refund time for the customers and Click on Save.
Set Refund Sticker and Click on Save.
You will also get a new refund option at the time of product add and edit.
If the refund option is enabled then the customer will be able to send the refund request.

