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Active eCommerce Refund add-on -
How to send a Refund Request?

How to send a Refund Request?

To send a Refund request the customer needs to follow the below steps:

  • First of all, the customer needs to get delivered to his/her purchased product.
  • Then he/she needs to go purchase history and open order details.
  • If the Product is refundable and the refund request sending time has not been over then the customer will get the send request button and needs to click on it.
  • He/She will be redirected to a page for writing the reason for sending a refund.
  • After writing the reason, Click on Save.
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